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Dr. Steve Hecklin has been practicing FFS dentistry since 1982. Three years ago, he decided to acquire another dental practice and hire an associate. Steve believes in doing what you love and he loves to do dentistry. In today’s interview, he shares with us what has helped him to succeed in the FFS world for all of these years and the advice that he has given to his associate to allow him to continue to succeed for years to come. Do you have a FFS practice? Would you like to

Dr. Paul Etchison is a practicing dentist in a south suburb of Chicago called New Lenox. He is the author of Dental Practice Hero: From Ordinary Practice to Extraordinary Experience. He is the host of the Dental Practice Heroes Podcast. Recently, along with Dr. Justin Bhullar, Dr. Etchison founded Dental Business Mentor, an online curriculum teaching all things dental business, as well as systems used in his practice. He currently practices only 6 days/month, and enjoys 12 we

In today’s interview, Dr. Drew Byrnes interviews Dr. Josh Bernstein and his wife, Allison. In their practice, patients have to pay their full fee upfront and then wait for a check from their insurance company to come in the mail. Not every practice can achieve this level but Josh and Allison have made it work. Josh credits Allison for her unique ability to patiently and honestly answer patient’s questions on the phone. Find out what she says on every new patient phone call. I

In today’s interview, Dr. Drew Byrnes interviews Dr. Josh Bernstein and his wife, Allison. In their practice, patients have to pay their full fee upfront just in order to get on the schedule. If they cancel without enough notice, they keep the full fee. The has essentially reduced their no show / cancellation rate to zero but it hasn’t been without some bumps in the road. Find out what softwares they used to help make this work and consider if this might be the thing that you